Your Questions Answered
Have questions about Shinola Hotel in Detroit? Explore our most frequently asked questions below.

Accommodations
We offer dog-friendly accommodations for up to two dogs with no weight or breed restrictions for a $125 + tax pet fee. Explore our full pet policy here.
Yes. Please contact our Reservations Department by phone at 313-356-1400 or via email at [email protected] to explore our accessible guest room and suite options.
Professional photography and videography of any kind is prohibited in Shinola Hotel’s public spaces (lobby, hallways, restaurants, etc.) without prior express approval. However, guests and visitors are welcome to take photos and videos for personal or social media usage. Please contact the hotel directly with questions.
Smoking is strictly prohibited by the State of Michigan in hotel rooms and indoor public spaces. In addition to any fines or penalties by the State, the hotel will impose a smoking fee equal to $500 or one-night room charge, plus tax—whichever is greater.
Shinola Hotel proudly champions community engagement and sustainability. Our environmental initiatives include energy-efficient lighting, soap recycling in partnership with Clean The World, concerted efforts to reduce single-use plastics, local cleanups and more. We act as stewards to amplify Detroit's rich cultural by showcasing local talent—art curated by Library Street Collective throughout the hotel, hosting performances by local musicians, and offering hotel guests complimentary access to the world-renowned Detroit Institute of Arts.
We actively support Detroit-based entrepreneurs by sourcing from local businesses and promoting them through our Destination Amenities program. Our community impact extends through philanthropy and volunteerism with organizations like Michigan State University, Forgotten Harvest, Pope Francis Center, and Gleaners Community Food Bank—reinforcing our commitment to Detroit's community and environmental well-being.
Shinola Hotel has 129 boutique rooms, including standard guest rooms, suites, penthouses and unique layouts.
Please contact our Reservations Department by phone at 313-356-1400 or via email at [email protected].
Rollaway beds are available, subject to availability, for $40 per night. Please note, rollaway beds are not available for Study Queen, Study King or Den King accommodations.
Check in starts at 4:00 p.m. Check out is at 12:00 p.m. Please note, early check in and late check out are not guaranteed and subject to availability.
All guests checking into Shinola Hotel need a credit card and a valid ID. Guests must be 21 years of age or older to check in.
Our cancellation policy varies by room and booking type. Please refer to your confirmation email or contact our Reservations Department by phone at 313-356-1400 or via email at [email protected] to learn more.
Neighborhood
Yes, there is a Shinola store located at 1424 Woodward Avenue, directly adjacent to the hotel. Many of the Shinola products showcased throughout the hotel are available for purchase here, as well as signature watches, premium leather goods, jewelry, and more. Explore store hours here.
Downtown Detroit has a walkable urban center. The city and metro area can also be navigated via car, and destinations can be reached through rideshares like Uber and Lyft. There are several public transportation stops near Shinola Hotel, including the following modalities: Detroit People Mover, QLINE and Detroit Air Xpress.
Guests are welcome to borrow Shinola bikes throughout their stay. Bikes are available seasonally on a first come, first served basis and contingent on a guest waiver. Please inquire with the Front Desk!
The hotel’s main entrance and valet stand are located at the corner of Woodward Avenue and Grand River Avenue, facing Grand River across from Hudson’s.
Take yourself out to the ball game in less than ten minutes. The Tigers play at Comerica Park, just a two-minute drive or six-minute walk from Shinola Hotel.
Catch the Pistons and the Red Wings at Little Caesars Arena, located on the same street as Shinola Hotel, just a five-minute drive, ten-minute public transit trip, or 15-minute walk away.
Shinola Hotel is just half a mile from Ford Field, the home of the Detroit Lions. It's a short three-minute drive, or 12-minute walk or public transit trip.
Yes! The hotel is within walking distance of many major attractions. Others are only a short drive away. Learn more here.
Shinola Hotel is located in the heart of Detroit, surrounded by vibrant shopping, dining, and cultural destinations. Parker’s Alley, lined with stores from local and globally-known purveyors, sits directly behind the hotel and offers a unique shopping experience. Visit the front desk for more recommendations and staff picks.
1400 Woodward Avenue
Detroit, MI 48226
Events
Yes, all onsite events feature signature culinary craft from award-winning Chef Andrew Carmellini and NoHo Hospitality Group.
Yes, Shinola Hotel offers a collection of sophisticated spaces designed for an array of events. Explore our venues on the Gatherings page.
Please reach out to our Events & Catering team at 313-254-3400 or via email at [email protected].
We craft unforgettable gatherings for anywhere between 10 to 350 guests.
The hotel is equipped to host a wide range of events: Weddings, receptions, corporate events and conferences, social events and parties, cocktail hours, private dining and more.
Amenities
Shinola Hotel is home to five unique dining and drinking venues from award-winning Chef Andrew Carmellini and NoHo Hospitality: San Morello, Evening Bar, The Brakeman, Penny Red’s and Mister Dips. Along with our array of bars and restaurants, enjoy drinks and comfort food classics in our Living Room, or indulge in a selection of signature dishes delivered via in-room dining. Explore our onsite dining and drinking options here.
Our Guest Experience team is pleased to organize in-room amenities for special occasions, celebrations, or just because. Please contact the hotel directly to inquire.
Yes, we’re always happy to help with any concierge needs, such as event booking and information, restaurant and bar reservations, car services, theatre tickets, sports tickets, and more. Please reach out to [email protected] to inquire.
Yes, our fitness center is accessible 24/7 for hotel guests only.
Yes, laundry, dry cleaning, and shoe shine services are available through our housekeeping department.
Downtown Detroit has a walkable urban center. The city and metro area can also be navigated via car, and destinations can be reached through rideshares like Uber and Lyft. There are several public transportation stops near Shinola Hotel, including the following modalities: Detroit People Mover, QLINE and Detroit Air Xpress.
Guests are welcome to borrow Shinola bikes throughout their stay. Bikes are available seasonally on a first come, first served basis and contingent on a guest waiver. Please inquire with the Front Desk!
We’ve got you covered! Our Lending Program offers a curated selection of Shinola timepieces for guests to borrow throughout their stay. The program is currently available to guests aged 21+ staying in our suite and penthouse room categories, and is bookable by contacting our reservations department.
Yes, we offer 24-hour valet services. Valet is $50 per night, with overnight parking available for hotel guests only. Temporary valet parking is available for visitors at a rate of $25 for up to four hours.
Guests receive complimentary breakfast for two each morning, special access at neighborhood business and institutions, and other specially curated offers as part of our Destination Amenities. Explore the full list here.
Requests
Please complete our philanthropic inquiry form.
Please reach out via email to [email protected].
Please complete our partnership inquiry form.